A practical guide for scholars, families, educators, and schools.
The school controls its education records. The Scholar's Ascent processes only the information needed to deliver the school-authorized service and follows the applicable school agreement. A parent or eligible student should normally begin an education-record request with the school so the school can verify identity and direct the response.
The parent, guardian, or adult account holder controls the account relationship. For a child under 13, the account must remain restricted until the adult receives the required direct notice and provides legally sufficient consent, unless a properly authorized school is acting as the parent's agent for a school-only educational purpose. The direct-family under-13 production flow remains gated while its parent-verification steps are finalized.
Aliases reduce exposure, but they do not make every record anonymous. A school can connect an alias to a student, and provider identifiers, guardian links, uploads, or user-entered text may identify a person. We therefore treat these records as protected student information.
Google generative AI is disabled in student-facing, student-triggered, and other minor-accessible company Assessment Center workflows. Clever data, student responses, student work images, accommodations, integrity evidence, and teacher classroom data are not sent from the application to Google generative AI. Assessment delivery and supported auto-scoring use deterministic rules.
| Record | Ordinary Schedule |
|---|---|
| Assessment responses, scores, feedback, accommodations, uploads, and integrity records | The applicable July–June school year, then deleted or de-identified unless the controlling school directs a shorter or otherwise lawful schedule. |
| Verified individual deletion request | Completed within 30 days after verification and school coordination when the school controls the record, unless a shorter period applies. |
| School service termination | Returned or deleted within 60 days unless the agreement requires a shorter period. |
| Clever identity and roster links | While the authorized integration is active, then through the applicable deletion window. |
| Child and parent contact collected only to seek consent | Deleted if legally sufficient parental consent is not completed within a reasonable time. |
| Billing, contract, and security evidence | Only as needed for accounting, dispute, fraud-prevention, audit, or legal obligations; student content is not retained merely for billing. |
| Backups | Removed from ordinary access when source data is deleted and permitted to age out only under a verified backup lifecycle. A numeric maximum has not yet been verified and external school student-data processing remains gated on that verification. |
For a school account, contact the school first for access, correction, deletion, or a challenge to AI/integrity evidence. We will support the school's verified instruction. For a direct-family or adult account, email info@thescholarsascent.org with the subject “Privacy request.” Do not email student records, passwords, PINs, or access tokens.
Texas residents may also appeal a decision by replying with the subject “Texas privacy appeal.” If an appeal is denied, we will explain how to contact the Texas Attorney General. We do not discriminate against anyone for exercising a privacy right.
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